In some ways, it boils down to this: the CRM or whatever else you 
choose to include will become supremely valuable when it's 
*required*.  Hospitals, for example, must hire AHIMA *certified* 
patient records folks (two levels of certification). While the 
library and information sciences side doesn't have a certification 
per se, the masters degree from an ALA accredited program is a 
"certifying" requirement at the professional level of service (no, 
they don't need the masters to check out books, and not everyone who 
works in a library is a "librarian" anymore than everyone who works 
in a hospital is an orderly).

So, where is the CRM a requirement to practice RIM?

Mike (CRM in 1998)

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