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From:
"Carol E.B. Choksy, Ph.D., CRM, PMP" <[log in to unmask]>
Reply To:
Carol E.B. Choksy, Ph.D., CRM, PMP
Date:
Tue, 10 Oct 2006 06:56:34 -0400
Content-Type:
text/plain
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Jim:

Thank you so much for sharing the results as well as the raw scores with all of us!

May I ask your method for creating the survey, determinig the target population, recruiting respondents, and collecting the samples? I am asking because I would like to determine if these could be used as a reference in a scholarly work.

Thanks!
Carol

>----- ------- Original Message ------- -----
>From: Jim Connelly <[log in to unmask]>
>To: [log in to unmask]
>Sent: Mon, 9 Oct 2006 10:10:02
>
>Hi everyone
>
>My apologies for the late posting of this
>information with respect to the
>ECM Surveys.  I had meant to post this by the end
>of September.	As this
>year's survey went to 3 lists - RMAA, RMUK and RM
>North America, I was very
>interested in the results, as they show globally a
>snapshot of what is
>happening in the arena of Enterprise Content
>Management software.
>
>Access to the 2005 survey
>http://www.surveymonkey.com/Report.asp?U=1283967356
>62    
>
>Access to the 2006 survey
>http://www.surveymonkey.com/Report.asp?U=2461940326
>41    
>
>Placing these in adjacent windows and scrolling
>through invites some
>interesting comparisons.  Also downloading of the
>results and limited
>filtering is available on the survey monkey site.
>
>Some snippets from the 2006 survey.
>
>More people are planning for ECM than actually
>rolling out.  30% in 2005 and
>now 35% in 2006.  I believe this is cautionary.
>
>Spending for the most part remains unchanged. 
>However most still budget
>more than $500,000.
>
>Is E-mail a part of the solution?  There was a
>considerable increase in
>organizations dealing with e-mail in their ECM
>solution.  65% addressed in
>2005 & 81% in 2006.
>
>Is Web Content a concern? Again there was an
>increased response.  45%
>addressed in 2005 & 74% in 2006.  The rise in
>Intranets as an information
>exchange vehicle within organizations has led to a
>huge increase in web
>documents and a corresponding need to manage them
>more effectively.   
>
>More users planned.  Planned ECM installs with >
>1000 users have increased
>substantially.  13% estimated in 2005 & 40% in
>2006.
>
>Training is taking a broader approach. e.g. train
>the trainer approach
>dropped from 25% in 2005 to 14% in 2006.  It seems
>that most organizations
>are seeking additional training and more effective
>training methods.  This
>would suggest that while train the trainer is
>efficient, it is not having
>the impact that is desired.
>
>ECM support is moving from IT to RM.  This was to
>be expected.  This means
>that help desks, security management, and metadata
>are increasingly being
>supported by RM staff.  
>
>Again many thanks to those who completed the
>survey, your suggestions and
>comments are most welcome.
>Regards
>
>Jim
>Jim Connelly
>1-780-460-7089
>1-780-499-7200 Cell
>[log in to unmask]
>
>List archives at
>http://lists.ufl.edu/archives/recmgmt-l.html
>Contact [log in to unmask] for
>assistance


Carol E.B. Choksy, Ph.D., CRM, PMP
CEO
IRAD Strategic Consulting, Inc.
(317)294-8329

Adjunct Professor
School of Library and Information Science
Indiana University, Bloomington

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