I haven't heard of this type of study, but it would be intriguing to
know the results. For instance - if one or the other type of retrieval
is faster for the first search, does the speed of retrieval improve for
subsequent searches from the same aisle/row/file room or
database/index/EDMS? What factor does finding the location of the item
play (for example - knowing one's way around the electronic index or
knowing the color coding system well)?
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
[log in to unmask]
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of J. Michael Pemberton
Sent: Tuesday, October 10, 2006 8:59 AM
To: [log in to unmask]
Subject: [RM] (Real) Research on Speed of Retrieval from Paper and
E-files?
In teaching my RIM class last night, I told them that common sense
would suggest that finding and retrieving the same file from a
computer-based system should be faster than from a paper-based
system. However, has anyone actually tested that notion? I don't mean
vendor studies which always have their widget coming out No. 1 no
matter what. I mean an independent group, such a university research
study or other--where the method is squeaky clean. And the test
conditions are non-biased.
Suppose there were 10,000 records in an open-shelf, color-coded
system, one where the person retrieving can actually see the needed
file before getting to its location. And that this person were
positioned, say, 10 steps from the retrieval point. (After, the
person doing the computer retrieval is sitting at the retrieval point
to search the same 10,000 records.) What does the person doing the
computer retrieval have to wade through--or sort--to get to the
specific record, which is in a file, in a database, etc. How long
would that take? Would the computer user have to turn his/her system on
first?
Has anyone run across this kind of test?
Thanks,
Mike
J. Michael Pemberton, Ph.D., CRM, FAI, President
Information Management Associates, Inc.
10515 Raven Court
Knoxville, Tennessee 37922-3263
Phone: 865-693-8907
Cell: 865-919-5878
Fax: 865-693-8907
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<http://www.theimpros.com>
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