I wouldn't disagree with Glenn on this, but would point out that email
is, like the ordinary mail system, or the telephone system, a means of
communication (a process).

We confuse the issue by calling the documents that emerge out of that
process "emails", whereas they are all documents that are either to be
retained (because they are part of  a business transaction) or destroyed
(as ephemera).

The email system is not the place to keep them.


Robert Chell
Records Manager     Rheolwr Cofnodion
Clerk to the Council  Clerc i'r Cyngor
 
Room 111, County Hall  Ystafell 111, Neuadd Sir
CARDIFF  CF10 4UW    CAERDYDD CF10 4UW
 
* [log in to unmask]
 
* 02 920 873327

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Glenn Sanders
Sent: 29 March 2007 23:51
To: [log in to unmask]
Subject: Re: Email archiving systems and document management systems

Suzanne

The main thing to keep in mind, indeed to keep saying loudly and clearly
is
that email archiving systems have nothing whatsoever to do with RM. They
are
data storage (on line, near line, offline). They are useful and not to
be
opposed. But don't let anyone get confused by the word 'archiving': they
are not document or records management.

Have a look at the Nat Archives of Australia Advice 69 on this:

http://www.naa.gov.au/recordkeeping/er/advices.html

Glenn

Glenn Sanders MRMA
[log in to unmask]
Australia

These views are mine alone. They may or may not be those of any
previous or present employers or clients. I don't know. If I'd asked
and they'd agreed, I would have signed it "Harry Peck and Co and
Glenn". Or whatever. But I haven't, so I didn't.

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