Good afternoon all,
I am a student in the Archives and Records Management program at Queens College, NY. At the moment I am interning in the RM department of an international not-for-profit, which does not want to be named here. They would like me to find policies relating to e-mail archiving. At the moment, users here self-archive their e-mails to the organization's RM database (TRIM). But there is no clear policy on what has to be saved, who is responsible for saving it, or what happens after that. And users are just skipping the process.
I've already found some policies out there, but they all seem so vague. Many of them are for large organizations like governments and universities, and they leave it up to individual departments to formulate their own policies. Even the better policies, like those of the Australian and New Zealand governments don't get into all the detail I'm looking for. I also searched the archives of this listserv, and I see that this question has been asked before, but I don't see many answers, so I'm thinking that people replied off-list.
So, does anyone have a policy that they are willing to share? Specifically, my supervisor would like to know how to deal with message threads (save just the last message, or all the sent messages?), what to do with attachments (save them with the message or separately?) and how long e-mail is retained for at other places.
Thanks in advance for your help.
Etta Thornton.
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