Generally the process should be to define what your requirements are before
you go shopping for a tool to meet those requirements. If you do not have
clearly defined processes now, (or you do have processes but they are not
good and should be changed) you should probably focus on getting that house
in order before bringing in the tool to solve or improve those.

that being said, if you come up with a perfect new process but there are no
tools available to accomplish that, you will have seemingly wasted your time
to no avail. It certainly makes sense to me to take a more holistic approach
and analyze some different tools at the same time you are analyzing your
processes and you can work both of them forward together. you would want to
be careful, though, that you not close your mind to a different process
based on how well you like a particular tool.

Dana.

On Feb 15, 2008 11:05 AM, Baareman, Todd <[log in to unmask]> wrote:

> Good Morning again,
>
>
>
> Thanks for all of your input and suggestions to my questions.  You folks
> are a great resource!
>
>
>
> I have another question.  It's more like a poll, I guess.
>
>
>
> For those of you who have implemented enterprise wide RM software tools;
> did you select your tool work with your established processes
> (specifically, electronic records and ECM) or, did you select the best
> tool you could find (and afford!) and adjust your processes to the tools
> capabilities?
>
>
>
> We are in the beginning stages of this tool selection and both sides of
> this process coin have come up.  I'm not sure if one method would be
> better than the other.  Especially given the fact that our current
> process for e-'stuff' isn't all that robust.
>
>
>
> As always, thanks for your input!
>
>
>
> Todd
>
>
>
>
>
> Todd Baareman
>
> Records Management
>
> Steelcase Inc.
>
> o. 616.246.9581
>
> f.  616.475.2193
>
>
>
> [log in to unmask]
>
>
>
>
>
>
>
>
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