On Wed, Apr 16, 2008 at 8:24 AM, Kim Mayberry <[log in to unmask]>
wrote:
>
>
> If there is an effective way to audit internally, who should have the
> responsibility and how do you track and analyze the data?
Check and see if TBS has an internal audit group. They should be able to
make a records audit a part of their regular departmental audits. They are
independent and objective. It is there job to identify problems. Years ago
at a previous employer I worked with Internal audit to include RM questions
as part of their deparment audit process. Think of it as a good cop/bad cop
routine with you being the good cop there to help the audited department fix
their audit exceptions.
--
Peter Kurilecz CRM CA
[log in to unmask]
Richmond, Va
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