I'm surprised that there is not a later study than 1999. I have used
Gartner studies in the past, but you have to purchase the information and
is rather pricey. It also have a copyright on it so permission is
necessary to use it.
John Annunziello, ermm
Manager, Records and Information
Toronto and Region Conservation Authority
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"Information is a corporate, strategic asset that needs to be managed"
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