On Wed, Nov 12, 2008 at 1:29 PM, Andy von Busse <[log in to unmask]> wrote: > What does matter is that the client perceives they are getting the service > they thought they were contracting for, and I receive the compensation that > is sufficient to meet and exceed those expectations. it is not what they perceive but rather they KNOW they are getting what they paid for. to become aware of through the senses; "I could perceive the ship coming over the horizon" become conscious of; "She finally perceived the futility of her protest" wordnet.princeton.edu/perl/webwn<http://www.google.com/url?sa=X&start=0&oi=define&ei=7iMbSaKVGJS6erKCrK8O&sig2=aLD0kF486oYgLe64IoGKYw&q=http://wordnet.princeton.edu/perl/webwn%3Fs%3Dperceive&usg=AFQjCNGixFDtcNlRllmk04GRDV-pvX0K7g> -- Peter Kurilecz CRM CA [log in to unmask] Richmond, Va List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]
