"Just another issue we "RIM" managers must deal with in our acronym-prone
world.

Mary Hilliard, CRM"

Just an FYI. I come from the home of those little devices and we can't use
the acronym "RIM" for our program because it confuses the heck out of
people - so we're just IM.

Patti Kraatz
Coordinator, Information Mgmt & Archives
Regional Municipality of Waterloo
2nd Floor, 150 Frederick St.
Kitchener, ON
Ph: 519-575-4725    Fax: 519-575-4481
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