On Monday, Julie wrote:

<<Yes, the nature of Twitter is a bit spontaneous, and perhaps some folks might get caught up in the moment, but that certainly doesn't mean the tool isn't useful and should summarily be avoided. 

I hope folks won't dismiss Twitter, or other tools, just out of fear.  If there 
is truly a value there (and I believe there can be, if you do it right), then 
spend the time and effort to develop appropriate procedures to manage it. >>

Julie hits the nail on the head.  That's the problem - the reason why emerging technologies such as twitter should be avoided until management & IT gets the management and capture solution in place.  Practical - probably not unless policies are developed that encompass emerging social networking technologies.  

Part of the problem from my knothole is that IT is overwhelmed with just keepin thier head above  water - especially with a 3 year old company created via divestiture.  It's just not on the radar - yet.

Jim in chilly windy Wichita

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