I know that Doug Allen posted about this on his blog, http://www.rimthought.com/2009/01/29/email-management-a-continuing-challenge/ and Steve Bailey also highlighted it on his blog http://rmfuturewatch.blogspot.com/2009/02/hats-off-to-travis-county-texas.html but thought others my want to check this out http://aiimcertified.com/default.aspx -- Peterk Richmond, Va List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]