Erin,

Our law school runs a community law clinic.  We include case files and 
operational records in our records retention schedule 
(http://apps04.yorku.ca:8008/record/66).  The operational records are 
retained for 7 years based on anticipated operational use.  For the case 
files, the closing letter or docket is retained permanently while the rest 
of the file is destroyed 7 years after the file is closed.  This retention 
was based on the advice of the law school and the University's internal 
counsel.
________________________________________
Carolyn Heald
Director, Records and Information Management
  & Coordinator, Information and Privacy Office
York University
4700 Keele Street, Ross N945
Toronto, ON  M3J 1P3
Tel:  416-736-2100 ext. 20398
Email:  [log in to unmask]
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