I'm sure that many here are distressed with the occasional "rants" that
we see from those who appear to lack professionalism.  I hope that those
who are upset with such rants will stick with the Listserv.  It's almost
always possible to forward emails from the rare abusive Listserv member
to a trash file, and I'd hate to see those who do contribute be driven
off by the rare, misbehaved member.

Douglas P. Allen, CRM, CDIA+
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