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Subject:	Re: how to get IT to own their roles?
From:	WALLIS Dwight D <[log in to unmask]>
Reply To:	Records Management Program <[log in to unmask]>
Date:	Tue, 17 Mar 2009 08:56:19 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (25 lines)

Following up to the great posting from Angie: Maureen, maybe you could
offer assistance in helping IT address the "orphan app" problem Julie
mentioned earlier. Orphan apps make no sense from a records standpoint,
it would be a good way to show IT that records can help them meet their
goals, and it would also help you begin the data mapping process you
describe in a manner that they would see as positive. My guess is that
you have inroads into areas IT doesn't. This was one of the approaches
we took and found it was one of the ways to build the empathy and
partnership Angie mentioned.

Dwight Wallis, CRM
Records Administrator
Multnomah County Fleet, Records, Electronics, Distribution and Stores
(FREDS)
1620 S.E. 190th Avenue
Portland, OR 97233
Phone: (503)988-3741
Fax: (503)988-3754
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