I may be naiive, but this would be an interesting opportunity to model mail
room CONTENT delivered and the costs, processes, and impacts from
deliverying hardcopy with the content, costs, processes, etc. associated
with delivering mail by email, attachment, Web site postings, etc.
Example: What is the cost per letter/object delivered by postal receipt
services? Then dare IT to come up with some similar figures for e-mails,
attachments, Web sites, etc.
It might not be easy, but it could create a model whereby management directs
all first class letter correspondence not requiring a physical signature to
transition to email and attachments. Of course, there would still be boxes,
large packages, and the occasional rolled drawing that might not be easily
squeezed through some computer's port, but even those objects could be
analyzed for better transmission management.
Now that I have created a nightmare of extra work for you, you can go ahead
and shoot me.
John
********************************
John T. Phillips
MSLS, CRM, CDIA, FAI
Electronic Records Management
Consulting, Education, Research
Information Technology Decisions
www.infotechdecisions.com
865-966-9413
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Vladimir Alfaro
Sent: Tuesday, March 31, 2009 12:28 PM
To: [log in to unmask]
Subject: RIM and Mailroom
Hello All!
We are looking at the possibility of merging with the office services dept.
(mailroom). While I am not 100% looking forward to this merger - basically
because I believe that we have worked hard to become a strategic discipline
that plays an important role in the daily operations of the company (not
saying that the mailroom is not important - but for sure it is not RIM), but
we must do what we have to do to survive in this economic climate.
In preparing for this merger, what are the most important steps we need to
take to ensure a smooth integration?
I have noted these steps:
Review all the dept's responsibilities/tasks and that of individual staff
members.
Review past year mailroom staff reviews (this should give me an idea of the
strengths' of the staff and group them accordingly).
I plan to select someone from the mailroom staff who will report directly to
one of my RIM Managers. What I hope to gain by this is to transfer the
importance of RIM culture to the new manager and for the new manager to
recognize it and apply it accordingly. Of course, this would also help in
avoiding clashes - as the new manager is one of them.
Any assistance, ideas, etc., are much appreciated.
Vlad
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