Gordon;

You can teach a discipline.

Professional Records Managers often use vendors to help them do their jobs.

Consultants of records management teach, design, help implement and fix the
records management systems, procedures and disciplines of a company.

As a Senior Records Management Consultant/Analyst delivering operational
improvement and risk reduction strategies to business and government, are
you not also a Records Management Vendor?


...John Glover
...707-773-1257
[log in to unmask]
516 Albert Way
Petaluma, CA 94954
www.linkedin.com/in/johnrglover


> [Original Message]
> From: Gordy Hoke <[log in to unmask]>
> To: <[log in to unmask]>
> Date: 4/1/2009 9:30:58 AM
> Subject: [RM] Heard at AIIM
>
> I am at AIIM's international conference running through tomorrow in
Philadelphia.
>
> At a conference session this morning, I heard a vaunted content
management consultant use the phrase "Records Management Vendor".  I
bristled!
>
> While vendors sell useful tools with RIM functionality, to me, the phrase
"Records Management Vendor" is an oxymoron.
>
> Records Management is a discipline, not a product.  You can't sell a
discipline, only the tools to practice it.
>
> Unfortunately, this is an example of how many ECMers misunderstand RIM. 
AIIM is focused on selling products to make money.
>
> While RIM must always consider economics, and we need to build a business
case for our work, our first goal is to get it right, that is, meet the
goals and needs of our organizations.
>
> Gordy Hoke
> Gordon E.J. Hoke, CRM
> http://gejhoke.googlepages.com
> T: 1.507.534.2293
>
> List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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