If what I'm about to write seems off base for the list, I'd be very 
appreciative if someone could point me toward a more appropriate user 
group. That said, here goes...

At MetLife, we are currently looking to upgrade our current DM, 
Hummingbird DM5, to EDOCS by Open Text, and want to have integration with 
our email application, Lotus. We have a small issue with attachments in 
Lotus. When dragging and dropping a message with attachment from Lotus to 
EDOCS, the message is fully searchable, but only the attached file's 
metadata is searchable. We can resolve the full text searchability, to a 
degree, by saving the attached file separately and then dropping it in 
EDOCS. But doing this breaks the connection between the message and the 
attached file. Before I go further, I should add that this is the 
situation because of internal security protocols (that will not change) at 
MetLife. 

What I'd like to find out, is there a workaround of any kind where the 
email message and its attachments are both fully searchable without having 
to divorce the message from the attached document. Since this situation is 
pretty much self imposed, I am not sure if anyone has ever experienced 
this, or something similar. Any and all advice is greatly appreciated.

Thanks, Stephen

Stephen Cohen, Records Manager
MetLife \ Legal Affairs
1095 Avenue of the Americas
New York, NY  10036-6796
212-578-2373
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