This charge has shown up on our bill within the last year. Apparently, as
they move boxes around on the shelves if the boxes are in poor condition
(ability to see contents without removing the lid according to my sales
rep) they will rebox at a cost of the new box and labor. For us that
amount comes to about $9.00 per rebox. We are also renegotiating our
contract and will address this issue. Our thoughts that they should
advise us for approval before reboxing as the contents may be nearing
destruction. We'll see what they say to that.
Regards,
Anne Merwin
Corporate Records Coordinator
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