There are other options out there.  Biggest is not always best. Some 
companies will even help to offset or even pay for moving from vendor to 
another....this is my experience.

However, if everyone collectively complains, then IM may and I said may, 
do something about it. 

John Annunziello, ermm
Manager, Records and Information 
Toronto and Region Conservation Authority
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"Information is a corporate, strategic asset that needs to be managed"

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