Our company is looking into unified messaging solutions to integrate voice mail and e-mail into one common location such as the PC.  I would be interested to hear from anyone who has put this in place and what the concerns/advantages were from both a legal and records perspective of merging these two forms of communication. We currently have an email records retention solution in place which could be used to manage voice mail retention as well. I can see both the legal risk issue on this and the benefits from a records retention standpoint so would be interested to hear from a company who has implemented it and how they reconciled those two issues.

Thank you
Ruth Hurst
Manager, Corporate Records
NV Energy
Office: 702.402.5844
Cell: 702.334.5844







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