I am trying to gather up and organize some thoughts and concepts on
training non-RM staff on your RM program. I've been through the list
archives, but haven't found anything quite like I'm looking for. I've
outlined some thoughts below. Please feel free to add points to the
outline if your care to, or flesh out any existing points. 

Thanks,
Gary Link, CRM
Pittsburgh, PA

I.  Types of Training

a. Employee Orientations

*	Small companies - employee makes the rounds to various
departments
*	Large Companies - Sessions with all new employees who started
within the past two weeks
*	On-Line - Employees may be required to complete on-line training
within x weeks of start date.
 
b. Presentations/Speakers 

*	Initial roll-out of program
*	Annual (Records & Information Management Month)
*	Topical (email, content, security)

c. Brochures

*	In-house generated
*	ARMA generated

c. Newsletters

d. On-Line

*	Vendor-created/Commercial website
*	Internally-created/intranet

II. What is it that I need the audience to learn?

a. General RM Info
b. Action-specific/ "how-to" 
c. Who is my audience?

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