Here is a piece of an article from "Good Morning Silicon Valley" concerning this issue. 
________________________________________________

On Saturday, in a post that started as an apology for recent Sidekick data disruptions, T-Mobile dropped this bomb: "Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device — such as contacts, calendar entries, to-do lists or photos — that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low. ... We recognize the magnitude of this inconvenience. Our primary efforts have been focused on restoring our customers' personal content. We also are considering additional measures for those of you who have lost your content to help reinforce how valuable you are as a T-Mobile customer. We continue to advise customers to NOT reset their device by removing the battery or letting their battery drain completely, as any personal content that currently resides on your device will be lost." 

Tom Owens 
RIM Services 

-----Original Message----- 
>From: Larry Medina 
>Sent: Oct 12, 2009 12:22 PM 
>To: [log in to unmask] 
>Subject: [RM] RAINdrip: Have a T-Mobile Sidekick? DON'T TURN ITOFF!! 
> 
>Or let your battery die... 
> 
>http://bit.ly/2fgdOR 
> 
>It appears that late last week, a major snafu by the new owner of DANGER 
>systems, the provider that has been supporting Sidekick data streams for 
>years prior to an acquisition by Microsoft, has lost ALL OF THE DATA 
>belonging to over 1 million users. 
> 
>There are more details here, but it seems that although M$ had two years to 
>ensure everything was sufficiently backed up, doing so wasn't a priority for 
>them. 
> 
>http://bit.ly/EM4vo 
>

Thomas E. Owens
Records and Information Management
[log in to unmask]
(816) 304-7405

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