John Annunziello wrote:
> Larry as always, has good advice.
>
> It has to be a win-win situation between you and the vendor.  If you doubt 
> charges in a certain area, then question them and don't let it go till 
> they have substantiated their charges.   Everything is negotiable, however 
> these companies will not give the bank away to get your business.   I have 
> tiered pricing based upon volume of boxes sent to the vendor.  The more we 
> send, the cheaper it becomes.
>
> When I reviewed our contract, I moved away from that big company and moved 
> toward someone who cared about my records, worked on my needs as a 
> customer and has been quick to respond to any situation which arises.  If 
> this doesn't  happen for you now, then consider moving when your contract 
> has expired.   
Unless there are big "hold hostage charges" for moving the boxes.  Dick 
King, University of Arizona

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