Jannette,
I just asked that question last week. Go to
http://lists.ufl.edu/archives/recmgmt-l.html and search CRM study or CRM
tips to unleash the collective brain of the ListServ. My personal
recommendation would be to join any local ARMA chapter study groups.
Find your local chapter through
http://www.arma.org/contact/directories/RegionOfficers.aspx
Good luck, Angel Ramos
Specialist, Records Management
Bridgewater, NJ
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
mailto:[log in to unmask]