Fred,
Just curious..... how does the storage vendor know who the clients are?
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-----Original Message-----
From: Records Management Program [[log in to unmask]<mailto:[log in to unmask]>] On Behalf Of Fred Pulzello
Sent: Friday, February 05, 2010 7:06 AM
To: [log in to unmask]
Subject: Law firm records from a bankruptcy trustee
Does anyone have any advice on how to go about identifying and obtaining records that were acquired from a multi state law firm that is in dissolution and are now under the control of a bankruptcy trustee. To make matters more interesting, the acquiring law firm needs to keep the transferred clients happy to try and keep their business and the record storage vendors are getting antsy about collecting their fees and are contacting the clients directly with dunning notices. Are there issues specific to law firms that I need to be aware of?
Sounds like a case study, but is a real scenario.
Thanks,
Fred
Fred A. Pulzello, MBA, CRM
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