Thanks to all who gave me feedback on this question - my policies now all correctly use Records Series and the people who will implement the RIM program in their departments will be called Records Liaisons. Record Representatives was a close second, but the word representative was harder to use in the context of other ways it is used.
Just as a Friday "pet peeve", I really think it is hard to work with words that can be more than one speech part, i.e., noun and verb. It makes for some interesting word choices.
Happy Easter to all.
Mary Hilliard, CRM
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