On Fri, Aug 6, 2010 at 2:22 AM, Munzer, Tom <[log in to unmask]>wrote:

> Has anyone created a record series for help desk tickets, and if so, what
> retention was assigned to them? I'm thinking a short one, perhaps six
> months.
> Thanks in advance,
> Tom
>
>
dig through these search results
http://bit.ly/90sYuO

the first item listed is a pdf file from OSU and looks like it contains
information about the item in question



-- 
Peter Kurilecz CRM CA
[log in to unmask]
Richmond, Va
http://twitter.com/RAINbyte
http://tech.groups.yahoo.com/group/RAINbyte/
Information not relevant for my reply has been deleted to reduce the
electronic footprint and to save the sanity of digest subscribers

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
mailto:[log in to unmask]