On Thursday, September 23, 2010 8:52 PM, Taline Babikian wrote:
> I would be interested in hearing from anyone who has integrated LEAN
> methodology with their Records and Information Management (RIM) program
> or has used RIM to support organisational Lean initiatives.
> What were your key activities and messages? which aspects of each did
> you integrate ? What would you do differently if you had to do it
> again?
ARMA International's deputy director and senior director of content development, Diane Carlisle, CRM, wrote an article on this topic for Document magazine in December 2009, "The Lean Fighting Machine Applying Lean Six Sigma to your records management strategy." It is available at http://www.arma.org/press/Pdf/TheLeanFightingMachine_DOCUMENT1209.pdf.
Vicki Wiler
Director of Publications, ARMA International
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