Hi Jan,

Did you get any other response to your inquiry?  My name is Colleen
Westerlund, I am the Electronic Records Administrator for Delta Air Lines.
In October 2008 Delta Air Lines and Northwest Airlines announced their
merger.  What would you like to ask me?  When are you giving your
presentation?

Colleen Westerlund
[log in to unmask]
Atlanta GA

On Sun, Oct 24, 2010 at 8:42 PM, Jan Sojot <[log in to unmask]> wrote:

> Aloha, I am a student at Leeward Community College and have been enjoying
> reading (and learning a lot!) from everyone's postings. Our books are
> informative and Mr. Moriki's knowledge and experience helps bring a real
> world
> atmosphere to our classroom. I am working on a short oral presentation for
> my
> class. My topic includes the challenges faced by RIM when dealing with a
> company merger or takeover. I'm trying to emphasize the customer service
> aspect of it as much as possible. If anyone has time in their busy schedule
> to
> offer a little bit of first-hand experience or insight on the topic, I
> would be
> very appreciative. The postings will allow me to include some personalized
> information with my research, thereby providing a manner for the class to
> relate to the topic. Mahalo and Aloha, Jan Sojot
>
> List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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