"were surprised when saw that Archives keeps more records that retention periods required."
That's because records that are transferred to an Archive take on "historic" value - generally much longer than most business retention values. In addition, the function of transferring records to an Archive, transfers the "ownership" of the records to the Archive, where trained archivists apply archival acquisition and value procedures to the records.
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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