Paul,
Is it possible that you received the $85 charge BECAUSE they are expected to photograph the destruction (something above and beyond the normal destruction process)? Perhaps eliminating this requirement would eliminate the charge.
Barb
Barbara Wyton
Records Management Specialist
GLAXOSMITHKLINE
7333 Mississauga Rd
Mississauga, Ontario L5N 6L4
(direct) 905-819-7050
(fax) 905-819-3099
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