I would like a copy as well - thanks so much!
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-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Earl Johnson, Jr., CRM
Sent: Wednesday, October 12, 2011 3:29 PM
To: [log in to unmask]
Subject: Re: Sharepoint 2010 Implementation
Hi Angie, may I have a copy of your PowerPoint instruction guides?
Thanks.
Earl
-----------------------------
Sent from my iPad
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Earl Johnson, Jr., CRM
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On Oct 12, 2011, at 11:52 AM, Angie Fares <[log in to unmask]> wrote:
> Well, I finally took the next step in my Sharepoint implementation and took down the sacred cow...email. It's going well! I've developed a couple of power point instruction guides if anyone is going in that direction and needs some ideas.
>
> Lessons learned:
>
> 1. Remind the users constantly about what is going to happen. Give them easy to use instructions with pictures. Give lots of reassurance regarding security.
>
> 2. Be sure that you are aware of whether or not you are hosting any email caches on your servers before hitting the delete button. In a joint venture, the email in question may not be your company's email, but if it is on your server, it is discoverable.
>
> 3. If you are managing email in a vault and leaving a "stub" in the users email box, be sure to remind them to open the emails in order to save them...don't drag and drop stubs because that only saves a useless shortcut...not the actual email.
>
> 4. Security, security, security! Did I mention security? Be sure to take away user ability to delete or change items after they are archived. Sharepoint can be notoriously hard to lock down so you have to do destructive testing in order to make sure that you know what your users can and cannot do. And, trust me, they find some pretty amazing ways to get around business rules...LOL!
>
> 5. Users don't really care that much about records management...they just want to get to what they need. Don't overwhelm them with too many choices about classifications. Keep it simple.
>
> Warmest regards,
>
> Angie Fares
>
>
>
>
>
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