forwarded from the UK RM list

---------- Forwarded message ----------
From: Rachel Hardiman <[log in to unmask]>
Date: Tue, Apr 10, 2012 at 5:22 AM
Subject: [RECORDS-MANAGEMENT-UK] User approaches to retention and
destruction of information
To: [log in to unmask]


** Apologies for cross-posting **

Hello all,

This came up in one of my automated Google Scholar searches, and I thought
it might be of interest to others on the list. It is a recently completed
PhD thesis by David Macknet of Glasgow University, entitled 'Decisions to
delete: subjectivity in information deletion and retention'.
http://theses.gla.ac.uk/3286/

The following is taken from the abstract and gives an idea of what the
dissertation covers:

"This research examines the decision-making process of computer users with
reference to deletion and preservation of digital objects. Of specific
interest ... is whether people provide different reasons for deleting or
preserving various types of digital object dependant upon whether they are
making such decisions at home or at work, whether such decisions are to any
extent culturally determined, and whether they consider others in the
course of making such decisions. ... [C]oncludes that, while computer users
generally desire their digital objects to be organised, they are not
provided with adequate support from their computer systems in the decision
to delete or preserve digital objects. It also concludes that such
decisions are made without taking advantage of metadata, and these
decisions are made for the same reasons both at home and at work ... no
correlation between subjects' culture and reasons given for deletion /
preservation decisions, nor ... between age and such reasons. ... [U]sers
are generally averse to conforming to records management policies within
the organisation. ... Specifically, in organisations possessing formal
records management systems, this research investigates the frequency with
which individuals violate records management procedures and why they
consider such violations to be necessary or desirable. ..."

Regards,

Rachel Hardiman
For any technical queries re JISC please email [log in to unmask] For
any content based queries, please email
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-- 
Peter Kurilecz CRM CA
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Richmond, Va
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