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Date: | Wed, 16 Jan 2013 18:55:03 -0600 |
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Ooooooh, Larry! So young....so bitter.
I must admit that the whole idea of using ethics when making decisions about
investments in records and information management programs is becoming a
lost art in some organizations. Many firms would rather just "take their
chances" and hope that nothing bad will ever happen with regard to their
records management practices....sort of like a driver making a decision to
take to the road without purchasing car insurance.
Still, Bill has a point and I prefer to think of him as a benevolent mentor
passing on the wealth of his experience rather than a troll bemoaning the
good 'ole days. There are many firms who continue to make major efforts to
invest in or maintain good, solid records management programs in spite of
the bad economy. Before I took my current position, I insisted on
interviewing executive management to discuss their philosophy on the subject
so that I could make sure that we were on the same page. Fortunately, it
turned out well and I have enjoyed tremendous support in overhauling the
current program. It was a good program, but the volume of information that
has to be maintained in the industry (thanks to litigation and regulation)
has forced them to reconsider their current position and move to another
level. But, it makes me wonder. How many firms take the easy way out
because they don't know how to move forward or make investments in their
programs so that they are not in a position of risk? Do they even
understand the risk of the decisions that they are making and the dollars
associated with adverse events? I can honestly say that my training as an
auditor has equiped me to assess that aspect of records management and lay
it on the line for executives by asking them to read my reports and tell me
the level of their risk appetite. Perhaps, that is aspect of our records
management profession that needs to mature.
I think the real trolls in the records management industry are the
executives who excuse bad behavior and then whine some excuse like "but,
everybody does" as thought they were trying to talk their way out of a
speeding ticket.
Peace, love, and information governance...y'all!
Angie Fares
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