I agree with Glenn. 

Even before electronic records existed, discovery collected up everything 
you had, regardless of whether or not is was a record.

It's not that everything is now a record, it's that all content now must 
be "managed." Declaring it as a record or non-record is part of managing 
it.

Internal to any organization, you declare what content fits the criteria 
to be a record of your organization, and what does not. 

      What does not fit the criteria can be gotten rid of at your 
discretion and without the due diligence and documentation of your records 
destruction program. 

      What does fit the criteria you identify with certain types of 
content (record series) that must be retained based on regulatory 
requirements and operational need. And you keep them for that period, then 
destroy it with a process, and document the process and individual 
destructions.

On both counts, when discovery does hit, you can say "we no longer have 
that information because we managed it in accordance with our RIM program 
and records retention schedule."

Gary Link
Pittsburgh, PA
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