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From:
"Link, Gary" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Thu, 30 Mar 2017 10:05:38 +0000
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>>
Only include in a RIM policy what an organization can attain and enforce, so that the company does not find themselves in non-compliance with their own policy.
<<

Blake makes a good point that you do not want to be caught in a situation where you have a policy that you're not following. A point to be made to the contrary is that if you have an aspirational policy and have a roadmap to compliance and can show your work, it might be forgiven if you're found to be not there yet. (Emphasis on "might")

Consider your organization's regulatory environment: What are the requirements of applicable laws & rules, and how specific are they in regard to recordkeeping and retention? What are the expectations of your regulators and likelihood that they will examine your operations and recordkeeping? Then write your policy to what you know they will require. Which also becomes your hammer. (You can name it Mjolnir)

You might also consider keeping your Policy very high-level, like "We will keep record email messages in accordance with our records retention schedule." Then leave the specifics on how staff are to do that to Procedures. Procedures can more easily be updated as you gain capability.

Gary Link
Pittsburgh, PA
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