Laurie wrote:



"It has always been my opinion that the original version of ISO15489.1  & .2
should have utilised some wording in a more directive manner with the use of
MUST, SHOULD and or WILL or probably the most appropriate would have been
something along the line of -



To be able to meet or attain the highest or maximum level of efficiency with
a RIM System it is desirable and possibly even mandatory that the following
procedure/s be implemented in an RIM system."



This is probably the one area of the conversation that I do not concur with.
When we were asked initially to review the standard I voiced my opinion to
make the standard into a mandatory requirement would be a mistake.  If it
was a mandatory requirement, whom did it apply?  Did it apply to every
business, certain businesses, government only, private only.  As a standard
it would appear to apply to every organization, big or small.  If it applied
to every organization from the small "green grocer", 7-11, or one person
private enterprise, then it becomes a nightmare.  I say they for one
specific reason:  Legal.  I won't go into the ramifications of establishing
this precedent.



Robert W. Dalton, CRM

Dalton Consulting

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253-565-1459

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