For those of you who use email as a key piece of project management, I found this post pretty insightful: http://www.mindthis.net/mindthis/2006/08/a_10to1_rule_of.html It was updated today - and you owe it to yourself to read all of the links in the post: http://www.mindthis.net/mindthis/2006/11/the_10to1_rule_.html Cheers on a breezy Colorado Monday, Jesse Wilkins CDIA+, LIT, ICP, edp, ermm, ecms IMERGE Consulting [log in to unmask] (303) 574-1455 office (303) 484-4142 fax YIM: jessewilkins8511 Looking for the latest education on electronic records, email, and imaging? Visit http://www.imergeconsult.com/schedule2.html for a current schedule of courses. List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance