Is there a trend to reduce the number of subject catogories that are
available to users when declaring records? Are users are more likely to
file when there are less options (file locations) available to them? If
so, what is the impact on the accuracy of filing? Has anyone reduced
the number of categories and sub-categories in their organization's file
plans by 10%?, 20%?, 30% or more? Your thoughts and observations would
be appreciated.
Bill Manago, CRM
Technology Strategist
CA MDY
Phone: + 1.954.358.2900
Fax: + 1.954.358.2905
Cell: + 1.201.519.4249
Email: [log in to unmask]
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