(with apologies for cross-postings)
A Future History of Content Management: great presentation from AIIM - note the contrast and relationships between "Systems of Record" and "Systems of Engagement".
http://tinyurl.com/2cw62no
"This presentation is an excerpt from a much longer series of presentations based on a series of meetings with a Task Force of leading ECM suppliers and interviews with 20+ senior IT executives from end user organizations. • The meetings were led by Geoffrey Moore, author many technology books and publications, most notably Crossing the Chasm and Inside the Tornado."
regards
Sonya
Sonya Sherman
Ignition (Cayman)
http://changingthepresent.org/
"As human beings, our greatness lies not so much in being able to remake the world - that is the myth of the atomic age - as in being able to remake ourselves... Be the change that you want to see in the world." --Mohandas K. Gandhi
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