Surveys continue to show weaknesses in federal records management: KMWorld

Does it surprise you that many federal agency employees still manage their
documents by printing them out and placing them in filing cabinets?

Several years ago, it was that antiquated practice that made Rodger
Matthews Sr., a Department of Agriculture official, determined to push for
change in the Department's Risk Management Agency
<http://www.rma.usda.gov>(RMA), which deals with crop insurance and
related programs.

"We had filing cabinets everywhere, and we were running out of space,"
recalls Matthews, associate deputy administrator for product management.
"We got requests for more filing cabinets, and we just decided that was
enough."

"We didn't even have a records officer then," Matthews says. "We started
working with our chief information officer at the time on our own records
management system and hired a records officer to come in. We had to crawl,
then walk, then run."


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Source:
http://www.kmworld.com/Articles/Editorial/Feature/Surveys-continue-to-show-weaknesses-in-federal-records-management-84536.aspx
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