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Subject:
From:
"Wise, Brett" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Tue, 23 Oct 2012 14:06:50 +0000
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Hi, for anyone out there using Elite Records, do you know of any way to find information on a deleted record (i.e., if a record was deleted, by who, when) without having IT do an extensive search through the back end (if that would even work).  I am getting up to speed with Elite Records after using LegalKEY and FileSurf/CARM over the past several years.

Due to the geographical dynamics of our firm, there are some users outside of "Records" who have had the ability to delete files.  It appears that once a user deletes a records, there is no trail (expected), but also no administrative tools to determine if a file ever existed in the first place.  Unfortunately I have had this situation come up a couple of times already in some of our offices where the local office thought the file should exist (typically because they had some proof of the barcode), but we couldn't confirm who had actually deleted the file and when.

Thanks for any help you might be able to provide!

Brett Wise | Records Manager | Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
918 South Pleasantburg Drive | Greenville, SC 29607      | Telephone: 864-241-1873 | Fax: 864-241-1908
[log in to unmask]<mailto:[log in to unmask]> | www.ogletreedeakins.com<http://www.ogletreedeakins.com/>



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