Good question Kathy and yes, our attorneys tell me that these kinds of communications can indeed, be discoverable.  We also use Lync internally, and made a very conscious decision to turn off the Save feature of Lync and they are not identified on our retention schedules.    We also encourage our users not to use screenshots, cut & paste, nor anything else to capture their Lync conversations.

Thanks.
Earl

Pipeline Records and Information Management Excellence... Get PRIMEd!
-----------------------------------------------------------------------------------------------------------
Earl Johnson, Jr., CRM
Corporate Records Manager
Colonial Pipeline Company 
1185 Sanctuary Parkway, Ste. 100
Alpharetta, GA  30009
Internet: www.colpipe.com  |  Email: [log in to unmask]
Office: 678-762-2586  |  Mobile: 404-402-4420  |  Fax: 678-762-2315

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