Hello all,

My name is Shelly Gross and I am a RIM student at Wayne State University.  I will be graduating this semester with my Graduate Certificate in Records and Information Management.  I already have my MLIS and currently work as a public librarian.  I have been a silent member of this list for the past year and have found much of the information to be enlightening.  Now I have a question and I'm hoping that some of you may be able to assist me.

I have been considering financial records management as an area I would be interested in, especially as I have worked in the banking world before.  I have come across a situation that has me a little puzzled.  Several loan officers have started asking "friends" on Facebook if they would be interested in applying for a loan, then gathering all the private information via Facebook.  These loan officers do not see this as an unsecure place to gather this information.  In this instance do any of you have Records Policies regarding Facebook, both the company page and the employees' private pages?  I know that many companies have policies regarding what employees may post about the company, but what about customer information they may gather via Facebook?  Also from an IT standpoint is there even a way to monitor this?

Thank you for any assistance you can give me.

Shelly Gross
WSU Graduate Student

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