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Subject:
Re: Ethical Bound to Contact Clients before Destroying old cases
From:
Doug Smith <[log in to unmask]>
Reply To:
Doug Smith <[log in to unmask]>
Date:
Mon, 29 Apr 2013 08:43:41 -0700
Content-Type:
text/plain
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Larry wrote:
 
>I recall past practice used to involve a direct mailing followed up by a
>posting a notice in a newspaper of the last known city of the client for 7
>days giving notice that if the records remained unclaimed by their last
>known owner or a successor organization that could lay claim to them, they
>would be destroyed.

>Do any law firms or commercial storage service providers still follow this
>practice?

 
We discussed this tactic and decided corporate research to identify the correct address was an investment more likely to lead to contact.  

The standard we were using required a reasonable effort.  It did not require an exhaustive effort.  We believe the effort we made was more than reasonable.

Doug Smith, ECMp
[log in to unmask]
Washington, D.C.
202-719-4874


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