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Subject:
Re: Machine generated emails
From:
Chris Flynn <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Fri, 23 Aug 2013 12:39:07 -0500
Content-Type:
text/plain
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text/plain (49 lines) 
Again, we look to the function the record serves and schedule it based on
the four values we use to assign retention periods. Excluding a record
because it is machine generated would be a "bold" or "courageous"
decision. Sort of reminds me of the old argument that electronic documents
are not records.

Ah, the circle of life,

Chris Flynn
P.S. Mufasa Lives!



On Fri, Aug 23, 2013 at 11:11 AM, Nicholas Brookes <[log in to unmask]> wrote:

> While most of the discussion about emails is directed at human to human
> emails, there is another type that we seldom talk about.  There are those
> caution/warning messages, generated by machines and automated systems, that
> must be readable in the mailboxes of those personnel tasked to respond to
> these warnings.  For many reasons, the Email system both conveys these
> messages and in some cases archives them.  Seems there are at least three
> ways these emails can be handled:
>
> 1.      Define Email in a manner that excludes this machine generated
> traffic from the definition of "Email" record.
> 2.      Allow these machine generated emails to be classified as
> transitory records and allow destruction after their usefulness is over
> 3.      Classify these emails like other email records, based on content
> and assign a retention period to them.
>
> I would be interested on how other organizations and companies handle
> these machine generated emails either directly or offline.  Thanks
>
> Dr. Robert L. Bailey, CRM, MIT, ECMp
> [log in to unmask]
>
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