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Subject:
From:
Joseph Showl <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Fri, 6 May 2005 08:45:58 -0400
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    I have never used Iron Mountain services or have had any business
association with them, but if this recent incident is true that they
handle 5 million pickups a year and have dropped the ball 4 times, I
don't see how anyone can use phrases like "obvious incompetency" or
"failed process structure" or demand that they fix what is wrong. None
of us in our profession (or anyone elses) that handles that kind of
volume of transactions with so few mistakes. Before anyone goes to look
to fix what's broke, I'd be very careful about tweaking a system with
that kind of accuracy. You can strive for perfection, but you will never
achieve it.
    I'm sure that there are people that want to sue them so I can't
blame them for wanting to be out front with all the positive info about
them to counteract the negative. 4,999,996 plus
4 minus
Not too shabby.
   You'll never see those kind of odds in a casino(not even for the
house).

Have a good weekend everybody. I am.

Joe

Joseph Showl
Ph: 609-343-2755
Fax: 609-641-1167
Email: [log in to unmask]



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