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Date: | Thu, 26 May 2005 09:09:28 -0700 |
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Forgive me, but it seems that more importantly a company should have a solid
hold process in place in conjunction with a solid, enforceable, and
auditable records and information management program.
Obviously (sorry if I'm condescending) there are certain businesses that are
subject to more scrutiny than others, but unless you have a really good
crystal ball I am not sure how you would predict future legal matters. Again
- have your processes in place. Test them if you need. And train your
employees about what is expected to comply with your records/information
management program.
The point that if you see a competitor's product subject to a lawsuit makes
sense. An example I can think of is in the wood products industry -
hardboard siding. When Louisiana Pacific faced a class action suite
regarding a product failure, it only made sense that others would follow.
And they sure did.
Something else to point out - it disturbs me still to read/hear about legal
departments that are not in touch with what the records management program
is, does, or that they even ignore the function. Worse to hear/read about
firms doling out policy advice without truly understanding what a policy
looks like. Recently again - I asked in a session what is meant by retention
policy. I get the standard pat answer and it ain't at all the same as my
definition. So many examples later, now I'm seeing light bulbs coming on.
Have a great day all. It is supposed to hit 86 here in Seattle today.
Nothing like having our entire summer in one fell swoop.
Rock on!
Sharon Burnett
Seattle WA
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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