An excellent source for RIM training material is the Power Point slide/script presentation done by Bill Benedon, one of the icons of the field. In its 2nd edition, it's available through the "Bookstore" at ARMA International's Web site.
Mike
J. Michael Pemberton
Information Management Associates, Inc.
10515 RAven Court
Knoxville, TN 37922
865-693-8907
http://www.theimpros.com[log in to unmask]
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance